As a New Business Coordinator, Sakessa oversees the New Business – Medicare Solutions team, which processes Medicare Supplement, MA, and PDP applications. Her team is a huge asset for agents and SMS because they are the connecting points between agents and carriers. They review applications and contact agents and carriers to make sure the process goes as smoothly as possible. Sakessa’s favorite part of her position is building relationships with people from different backgrounds.
Sakessa’s previous insurance experience came early in her career when she worked as a Medical Claims Processor. The skills she acquired while in that role have transferred nicely to her responsibilities at SMS. She has an excellent understanding of new business processing workflow from a carrier prospective and great customer skills which help her establish expectations for how her team is required to engage with agents and advisors.
Outside of work, Sakessa has three children. She’s an avid sports fan – particularly college football and the NBA. When she gets a spare moment, Sakessa loves to read, shop, and she loves a good game of Candy Crush.