Senior Market Sales agents submitted more than 10,000 Medicare Supplement apps electronically in 2010 amounting to annualized premium exceeding $13.5 million!
These numbers are evidence that your clients and your fellow agents are more comfortable with technology than ever before. If you don’t have an option to enroll clients electronically, you might be getting left behind.
First off, for a good primer on alternative enrollment methods, read Sam Halpern’s article 8 Ways to Sell Medicare Insurance in the 21st Century. This covers a variety of different enrollment methods for Medicare Supplement, Medicare Advantage, and Medicare Part D from traditional paper to electronic to telephonic enrollment.
Right now hundreds of SMS agents are successfully enrolling their Medicare Supplement cases online using Mutual of Omaha’s online eSignature application tool. Available in all states except Arkansas, North Dakota, Rhode Island, Hawaii and Vermont, eSignature allows producers to complete a sale either over the telephone or face-to-face without submitting a paper app or obtaining an ink signature from the client.
Oxford Life has a unique process that allows agents to submit an e-App online, then set up a conference call between the client, agent and carrier call center, during which the client completes a health interview, signs the application via digital voice signature, and is either approved or declined on the spot. No waiting to find out if the policy has been issued. Producers may use the e-App process to complete a sale over the telephone or face-to-face.
Oxford Life is available in Texas, California, Arizona, Missouri, Indiana, Ohio, Pennsylvania, Michigan, North Carolina, South Carolina and Georgia.
Standard Life allows agents to submit an e-App online, then set up a conference call between the client, the agent, and the carrier call center to record the client's voice signature and complete the application. Standard underwriting rules and processes apply. No point-of-sale underwriting.