SMS Recaps Its 2021 AEP Season

If you could describe the 2021 Annual Election Period (AEP), you might say it was unusual, challenging, or even crazy. The pandemic changed the game and social distancing became a common term. Medicare clients were leery to meet in-person and many agents who historically relied on face-to-face client interaction found themselves scrambling.

If you asked Senior Market Sales^® (SMS) how it would describe the 2021 AEP season, you would get words like successful, profitable and maybe even victorious. That’s because SMS was well-positioned to help producers with the required changes that the pandemic necessitated. SMS marketing consultants worked tirelessly via Zoom and other screen sharing platforms to help agents transition into being successful in a socially distanced market.

Even before the pandemic, SMS was ahead of the game, and once the pandemic hit, its many technology tools proved invaluable. Because of these resources, SMS agents were able to sell to clients via online, telephone and even through texting technology.

Some of the tools and resources offered through SMS at no cost include:

• Lead Advantage Pro^® –The proprietary tool that lets agents take prospects from lead to enrollment in one place
• Medicare Insurance Direct^® – A client-facing technology solution that pairs an agent’s good, sound advice regarding a client’s Medicare solution with the convenience of self-enrollment, and is an excellent tool for telesales and call centers
• AEP Agent Central – A collection of tools, technology and resources to save you time, eliminate mistakes and make more sales during AEP
• E-Applications – A way to save time and avoid errors while social distancing
• The Virtual Practice – A resource for conducting business in a socially distanced world
• CSG – A tool that helps review and quote the entire industry

With all the tools, resources and personnel that SMS put at the agent’s disposal, it’s no wonder that so many SMS producers experienced a productive year. For more information on the 2021 AEP season, watch the SMS AEP recap video which is featured at the top of this article. This video, hosted by Dwane McFerrin, Vice President of Medicare Solutions, will help you see why SMS is the choice for agents who want to maximize their success in sales.

SMS has been helping agents for almost four decades. Feel free to give us a call at 1.888.747.3810 if you would like to speak with a qualified marketing consultant regarding how you can improve your Medicare production. Contact SMS today, and let us help you leverage time, make more money and put your business in a position of distinction.

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