Peter Shankman, best-selling author and one of the most sought-after speakers on customer experience and the new and emerging customer economy, spoke on why the economy of the next 50 years will be run by customer service.
CEO at The Advisor Protocol, an in-demand practice management consultancy in the financial services industry, shared real-world ways to elevate the customer experience so that your customers become your biggest advocates.
The economist known for the iconic 'Stock, Bonds, Bills, and Inflation' (SBBI®) chart that became the industry standard performance data reference, shared his ground-breaking research that fixed-indexed annuities (FIAs) may be an attractive alternative to traditional fixed income like bonds — a conclusion that has revived interest of and shed new respect on FIAs.
The Omaha Marriott was the home of the 2019 Sales Forum. Nestled in the heart of the Capitol District, this luxurious downtown Omaha hotel is an urban destination with beautiful suites, upscale amenities and more.
It's a great opportunity to connect with people that we do business with, to see friends, to build new relationships, and take some 1-on-1 time with folks who impact our business.
– Todd S.
They gave me some really good ideas that will help me tweak what I've been doing and been successful with.
– Nathan K.
The technology that SMS has is phenomenal. People are very willing to stop, and listen and help. That's huge for me.
– Rick M.