Senior Market Sales® (SMS) now has some of the industry’s best call-recording solutions. They not only help you comply with new Centers for Medicare and Medicaid Services (CMS) call-recording regulations but also provide valuable business phone features you may not currently have. These solutions are being offered for free through the 2023 AEP season for agents producing with SMS.
Our goal is to help you remain compliant with as little disruption to your business and current sales process as possible. That’s why we decided on these solutions. They allow you to initiate and receive recorded calls from virtually anywhere, whether you’re on a desktop, landline or mobile device. One solution involves call-recording technology being integrated into Lead Advantage Pro®, so users can seamlessly record calls directly from that system. As a second option, we are also offering call-recording capability through Medicare Insurance Direct®.