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Agent Website Guidelines

A list of the some of the basic guidelines for agent websites. This guide is intended to assist agents in complying with the CMS Medicare Communications and Marketing Guidelines (MCMGs) when appointed with carriers for Medicare Advantage (MA/MAPD) and/or Medicare Prescription Drug Plans (PDP). This list is not all-inclusive.

Activities in a Healthcare Setting

This document provides some basic guidelines to assist agents in understanding which activities CMS
allows in a Healthcare Setting when an agent is appointed with a carrier(s) to market Medicare
Advantage (MA) and/or Medicare Prescription Drug Plans (PD).

UnitedHealth Group Code of Conduct

The UnitedHealth Group Code of Conduct: Our Principles of Ethics & Integrity ("The Code") is a core element of UnitedHealth Group’s compliance program and provides guidelines that help us achieve the highest standards of ethical behavior. The Code of Conduct can also be accessed on the UnitedHealth producers Agent website home page under the Documents and Links section.

SilverScript Code of Conduct

CVS Health Code of Conduct

CVS Health

Accendo Insurance Company, part of the CVS Health® family of companies has teamed up with insurance giant Aetna to bring you a competitive Medicare Supplement (Med Supp) product.

American Continental Insurance Company

American Continental Insurance Company (ACI) and Continental Life (CLI), are part of the Aetna family of companies. ACI has an unwavering commitment to providing the best personal service possible, quick claims payment, and quality products with solid financial backing.

Liberty Bankers Life

Liberty Bankers Life Insurance Company (LBL) was established in 1958 in the states of Oklahoma. LBL offers a full line of Medicare supplement, annuities, and final expense products. Offering standardized plans at market-leading premiums in a rapidly growing number of states.

Foresters Financial

Foresters Financial is not a traditional life insurance carrier, driven by demands of investors. Instead, Foresters is a membership-based fraternal benefit organization.

Transamerica Premier Life Insurance Company

Transamerica Premier Life Insurance Company has been helping American families improve the quality of their lives since 1858. Together with the Transamerica companies, they’ve been making—and keeping—promises for over a century.

Medicare or Social Security: Who to Call FAQ

Listed in this document are common Medicare and Social Security questions that arise and whom to call for answers.