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Department Of Labor Fiduciary Rule Update: Best Interest Standard Delay

The Office of Management and Budget (OMB) and the Department of Labor (DOL) have agreed to delay the Best Interest Standard until July 1, 2019. What does this mean for advisors?

How to Improve Your Customers' Experience:  Implement a Structured Planning Process 

No matter the industry, everyone’s talking about the importance of the customer experience. But the insurance and financial planning industries especially need to pay attention, according to several trade publications reporting on critical trends in the new year.

Trends From a Record-Breaking 2017 AEP

Another Annual Enrollment Period (AEP) is complete. This year's record-breaking activity revealed insights about the direction of senior health marketplace, with lessons that can help your business grow.

5 = 1,000 With LCBA

You can earn a 1,000 piece mailer at no cost during AEP. 

Connecting the Dots to Protect Retirement

The need for extended care is too often an overlooked concern in retirement planning. Show clients how to connect this important "dot" to complete their plan. 

Case Study: Addressing Tough Rx Questions

Clients are sometimes faced with prescription drug questions and challenges that go beyond just considering a generic instead of a brand name. SMS has an in-house pharmacist that can help with challenging cases.

Six Tips for More AEP Success

Here are six tips to help you maximize your time, remain compliant and enjoy success during the Annual Election Period.

Understanding the 48-Hour Rule

The 2018 Medicare Marketing Guidelines have been published by CMS. We can help you understand changes made to the 48-hour rule, and how they apply to you. 

Social Media Dos and Don'ts

This enrollment season may be the exact right time to leverage social media, to increase your following and potentially generate leads. Here are simple “Dos and Don’ts” to help get you started.

Cigna-HealthSpring 2017 Rules of Engagement Handbook

Cigna-HealthSpring 2017 Rules of Engagement Handbook

Humana 2018 Certification Information

Humana 2018 Certification Information

Humana 2018 Recertification Information

Humana 2018 Certification Information

UnitedHealthcare 2018 Certification User Guide

To solicit, present or sell any products in the UnitedHealthcare Medicare Solutions portfolio (may include plans branded UnitedHealthcare, AARP, Medica HealthCare Plans, Preferred Care Partners, or Sierra), you must be licensed and appointed (if applicable) in the state in which the consumer resides and certified in the product(s) you are presenting to and/or enrolling the consumer. To become certified for the plan year, you must complete all the prerequisite tests and the individual product test(s) for the product(s) you wish to sell.

Aetna-Coventry 2018 Certification User Guide

Individual Medicare producers Certification user guide. Your first step in becoming certified to sell Aetna’s Medicare products is to register on the site.

Answers to Commonly Asked Social Media Questions

If you’re thinking about using social media, you probably have questions about how to start. A social media strategist at SMS provided some answers to the questions they’re most frequently asked by agents.